Booking + CANCELLATION policy
PAYMENT POLICY + DEPOSIT
Every booking requires a non-refundable 50% security deposit that goes toward your overall total with a signed general liability contract to lock in your date. However, if you book within the 20 day period before your event, payment is due in full by the event date. The deposit goes towards your overall service, which also covers travel, and material costs. For in any case Jade cannot make your event, your deposit will be fully refunded.
For non rush bookings, remaining balance is due day of event. We offer a 3 business day grace period post event to complete payment. Any late payments are subject to a $100 late fee per day after the 3 day grace period.
BREAKS, MEALS, + OVERTIME
Any extra hours worked not consulted with Jade or team is considered overtime and will result in a charge for a time and a half per hour after your formally booked time.
The overall cost of services reflects the standard rate along with materials and travel (TBD). We have a 4 hour minimum and can work up to 6 hours with short breaks in between.
Meals must be provided on site for Jade and creative assistant.
TRAVEL + AIRFAIRE
Please note any events outside of the greater Los Angeles Area, Orange County, or the state of California may require budget for accommodation, airfare or added travel fees.
Travel will be booked by Jade and her team and will include travel fees into overall rate with approval from client before booking.
CANCELLATION POLICY
For cancellations, your 50% deposit will not be refunded. Although, event can be postponed if that date is available for booking. Otherwise, deposit refunds will not and cannot be offered.
If Jade can no longer attend your event due to illness, emergency, or any extreme case, you will be given a full refund on our behalf as soon as possible.
